AI Calling Engine

AI

Real Production Audio

Only audio. No scripts. Pure AI.

Live demo

Payment Reminder

0:000:00

Fast Stats

<300ms
Response Time
95%
STT Accuracy
40+
Languages
26-Point
Call Analysis
STEP ONE

Upload Campaign

Upload Campaign - Send customer data via REST API

STEP TWO

Connect Call

Connect Call - WebSocket stream initialization

STEP THREE

AI Responds

AI Responds - Real-time voice conversation

API Integration
1import requests
2 
3url = "https://api.yourdomain.com/payment-agent/start-campaign"
4 
5files = { "file": open("customers.xlsx", "rb") }
6 
7payload = {
8 "campaign_name": "December Billing",
9 "voice": "en-IN-Wavenet-B",
10 "client_id": "acme123"
11}
12 
13headers = {
14 "Authorization": "Bearer <YOUR_API_KEY>"
15}
16 
17response = requests.post(url, data=payload, files=files, headers=headers)
18print(response.json())

Real production audio

Call Recordings

Real Conversations. Real AI.

Experience how Spotsure Biz handles real customer interactions with natural, human-like clarity. These production recordings demonstrate our AI’s ability to manage both outbound payment automation and inbound customer support—in real time, across industries.

Outbound Recording

Payment Reminder — Outbound Call

A real example of our AI agent handling a payment reminder call end-to-end. It identifies the customer, explains outstanding dues, handles objections, confirms payment intent, and updates the system—all without human intervention.

Highlights

  • Natural human-like tone
  • Interrupt-aware, context-aware responses
  • Payment intent detection
  • Escalation triggers and follow-ups
  • Works across finance, telecom, utilities, ed-tech, insurance, and more

Hear the recording

Live demo

Payment Reminder — Outbound Call

0:000:00
Inbound Recording

Customer Support — Inbound Call

This recording demonstrates how our AI agent manages live inbound support calls. The AI listens, understands the issue, asks clarifying questions, retrieves information, and responds in a warm, clear, and helpful manner.

Highlights

  • Understands customer queries naturally
  • Multi-turn dialog with memory
  • Real-time support without scripts
  • Works for e-commerce, logistics, SaaS, healthcare, service centers
  • Designed to reduce workload for support teams

Hear the recording

Live demo

Customer Support — Inbound Call

0:000:00

Why these recordings matter

Our customers evaluate us on one simple metric: does the AI sound human, reliable, and production-ready? These recordings show Spotsure Biz delivering enterprise-grade voice automation that’s operational today.

<300ms real-time responses
95% accurate speech recognition
Natural emotions and tone
Smart interruption handling (barge-in)
Context retention throughout the call
Smooth recovery from unclear speech
Multi-language, multi-industry compatibility
1
get started in seconds

Integrate in Minutes

Connect your dialer to our real-time Voice AI engine with a single WebSocket endpoint. Upload your customers, trigger calls, and start automating conversations instantly.

Effortless Integration

We provide SDKs, sample code, and step-by-step guides for Smartflo, Twilio, Exotel, Asterisk, and any WebSocket-compatible dialer. No infrastructure. No telecom complexity. Just connect and start calling.

Twilio
Smartflo
Exotel
Asterisk
Plivo
Vonage
WebRTC
WebSocket
Twilio
Smartflo
Exotel
Asterisk
Plivo
Vonage
WebRTC
WebSocket

Works With Any Dialer

Bring your existing telecom setup — whether it’s Smartflo, Twilio, Vonage, Exotel, Plivo, or a custom SIP/Asterisk system. Our Voice AI integrates directly without requiring any changes to your infrastructure.

No IVR Scripts or Complex Flows

Skip outdated IVR menus. Our AI understands context, handles interruptions, remembers details, and speaks naturally — without requiring manual scripts or flows.

Secure and Compliant by Design

All audio and transcripts are encrypted end-to-end. We support strict access control, secure data isolation per client, and comply with GDPR and telecom-grade privacy standards.

2
INSTANT OUTPUT

Instant Insights

Every conversation is analyzed automatically. Get transcripts, sentiment, intent, objections, payment signals, and outcomes—without reviewing hours of audio.

Instant Insights

Unlock key call intelligence as soon as the conversation ends. Our Voice AI surfaces transcripts, sentiment, intent, objections, payment signals, and outcomes the moment they happen.

Everything You Need, Instantly

Across 26 analysis dimensions, our AI highlights exactly what matters:

  • Customer sentiment
  • Objections raised
  • Payment commitment
  • Escalation detection
  • Script adherence
  • Summary & outcome
  • Talk–listen ratio
  • Agent performance indicators

You get a complete understanding of every call—zero manual work required.

Delivered Where You Need It

Receive your insights in the systems you already use:

  • Real-time API responses
  • Excel campaign reports
  • Email summaries
  • CRM integrations

No dashboards to manage—just clear, actionable intelligence your team can trust.

3
ADVANCED ANALYTICS

Advanced Call Analytics

Analyze every conversation with precision. Our engine evaluates more than two dozen data points using STT, LLM reasoning, sentiment detection, and custom business rules.

Deep Understanding, Zero Effort

The system automatically extracts:

  • Intent & motivations
  • Customer satisfaction score
  • Risk indicators
  • Payment likelihood
  • Compliance checks
  • Keywords & entities
  • Conversation flow
  • Sections needing improvement

AI-Powered Recommendations

Each call includes intelligent suggestions about:

  • What your human team should do next
  • Red flags or follow-ups
  • Potential sales or collections opportunities
  • Areas where your agent or AI can improve

Analyze Every Conversation With Precision

Our analysis engine combines STT, LLM reasoning, sentiment detection, and business rules to evaluate over two dozen data points on every call—no dashboards or manual tagging required.

5
TEAM INTELLIGENCE
Empower Your Team With Intelligent Call Data
Reduce manual review and boost productivity. Our Voice AI automatically processes every customer call and delivers clear insights to the right team members so they can act faster and make better decisions—without dashboards.

Effortless Team Collaboration

Share call transcripts, insights, and reports with your team or clients instantly. Whether you manage sales, collections, or support workflows, everyone receives the information they need without complex tools.

Insight cards reflect real call outcomes instead of dialer logos or dashboard screenshots.

Op

Report received

Ops team

CX

Report received

CX team

Sa

Report received

Sales team

Fi

Report received

Finance team

Insight card

Call #123

Payment Commitment: Yes

Insight card

Call #124

Escalation Detected

Insight card

Call #125

Sentiment: Positive

Insight card

Campaign Report

December Billing Ready

Transcript preview

Customer: “I can pay next week.”

AI: “Perfect! I’ll schedule the reminder for Friday.”

Automatic Email Reports

Keep your clients and team informed with automated delivery.

📧

Email animation

Report sent • Check your inbox

  • Call summaries
  • Excel reports
  • Escalation alerts
  • Unconnected call alerts
  • Payment outcomes

Share Insights Securely

Need to share data with clients or partners? Export or email insights with client-specific isolation—no shared dashboards required.

🔐

Secure delivery

AI Brain → Insights Output

  • Excel call reports
  • Transcripts
  • Call recordings
  • Summary insights

No dashboards shared—just secure reports.

Frequently Asked Questions

Get Started — Book a Demo

See how our Voice AI can transform your customer conversations. Schedule a quick demo with our team and experience real-time calling, insights, and automation in action.

Contact Us